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All packages are shipped in the continental United States (lower 48) via Fedex Ground or USPS. Shipments to Alaska and Hawaii may incur additional charges. Some shipments may require a delivery confirmation signature.
Once your order is received, order processing generally takes 1-2 days. You will receive notification of shipment with a tracking number. Fedex Ground Shipping is 1-5 business days, excluding weekends and holidays. We do not ship products on weekends or holidays.
If an item is out of stock you will see a notification underneath the selected item on the product page. If there is any additional stock issue after the order is placed you will be notified by customer service providing an estimated shipment date.
Refusal of Delivery / Undeliverable
Packages refused for delivery or not deliverable (at FEDEXs discretion), the customer will be responsible for all actual shipping charges incurred by VERDE SPIRIT including charges incurred from Free Shipping Promotions. Once a package is received back in our warehouse either a credit will be applied to the original credit card less the actual shipping charges incurred by VERDE SPIRIT and/or a 2nd shipping charge will be applied to reship the package.
FEDEX Re-routed Packages
Any packages rerouted because the customer provided an incorrect shipping address, changed the shipping address or any other reason that causes FEDEX to reroute the package, will incur additional shipping charges. VERDE SPIRIT will immediately charge the customer for any additional shipping charges incurred because of these reasons. If you need a package shipped to an address different than the address entered on the order, please contact us prior to processing your order. It is the responsibility of the customer to provide an accurate shipping address.